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- standard form of agreement (SFOA)
- nbn Key Facts Sheet – Essential info about MATE’s nbn plans
- nbn key facts sheet – Fixed Wireless
- Crikey nbn 25/10 CIS
- Crikey nbn 25/10 mobile bundle CIS
- Ripper nbn 50/20 CIS – Important Info About MATE’s nbn Plans
- Ripper nbn 50/20 mobile bundle CIS
- No Worries nbn 100/20 CIS – Important Info About MATE’s nbn Plans
- No Worries nbn 100/20 mobile bundle CIS
- You Beaut nbn 100/40 CIS
- You Beaut nbn 100/40 mobile bundle CIS
- Fair Dinkum nbn 250/25 CIS – Important Info About MATE’s nbn Plans
- Fair Dinkum nbn 250/25 mobile bundle CIS
- No Dramas nbn Wireless CIS
- No Dramas nbn wireless mobile bundle CIS
- No Worries nbn Wireless CIS
- No Worries nbn Wireless mobile bundle CIS
- Fair Dinkum nbn Wireless CIS
- Fair Dinkum nbn wireless mobile bundle CIS
- nbn Home Phone (VoIP) CIS
- Good Mates 15GB mobile CIS
- Better Mates 25GB mobile CIS
- Top Mates 30GB 5G mobile CIS
- Great Mates 32GB 5G mobile CIS
- Best Mates 50GB 5G mobile CIS
- Brilliant Mates 65GB 5G mobile CIS
- Elite Mates 100GB 5G mobile CIS
- Soul Mates 150GB 5G mobile CIS
- online safety code
- appointment of advocate or authorised representative
- anti fraud policy
- payment assistance policy
- complaint handling policy
- credit/compensation policy
- privacy policy
- change of name request
- CSG waiver
- mobile – voicemail & other features
- mobile – international call charges
- nbn home phone (VoIP) – voicemail & other features
- nbn home phone (VoIP) – international call charges
- moving home with nbn
- spend management tools
- refer a friend – terms and conditions
- MATE30 promotion – terms and conditions
- RIPPER20 promotion – terms and conditions
- MATE15 promotion – terms and conditions
- KERR20 promotion – terms and conditions
- Double Data promotion (Nov 2024) – terms and conditions
- 1 month money back guarantee – terms and conditions
- nbn Fibre Connect – terms and conditions
- getting started with your MATE modem
- recommended nbn VDSL modems – for FTTN & FTTB
- recommended nbn modem/routers – for FTTP, HFC, Fixed Wireless & FTTC
- scam calls – consumer guidance & advice
- SamKnows program – terms and conditions
