HOT OFFER! Save $20 per month for 5 months on selected nbn internet plans!...Use promo code SAVE20 at checkout!

Send Us a Message – Contact | MATE

let's talk

need to get in touch?

leave your details in the form below and one of our
MATE team members will respond via email as soon as possible

  • We must follow legislated rules to authenticate your identity and protect our customers from fraud and identity theft.

    We are required to use Multi-factor identity authentication (MFA) processes for all high-risk transactions. This is to make sure the person requesting a transaction or information is really you, or your authorised representative.

    Read more information about this process here.
  • This field is for validation purposes and should be left unchanged.

For more urgent support, you can contact us by phoning 13 14 13 during our support operating hours:

Monday to Friday - 8:30 AM to 7:00 PM Nationwide
Saturday & Sunday - 9:00 AM to 5:00 PM Nationwide

You can also live chat with us below

  • Icon

    call us now

    13 14 13

    8.30am - 7pm mon-sat

  • Icon

    chat to us

    we are currently ....

MyMATE app
myMATE - our new mate, in your pocket
Get it on Google Play Download on the App Store