TP-Link TL-WR841N router guide – nbn™ FTTP/HFC/FTTC/Fixed Wireless

Open your web browser (e.g. Google Chrome/Internet Explorer/Mozilla Firefox/Microsoft Edge), enter tplinkmodem.net into the address bar and press Enter.

If this does not work, you can also try and enter 192.168.1.1 into the address bar.

If successful, a login box or window should appear asking for a username and password. Enter admin for the username and admin for the password.

If this doesn’t work, the password will be printed on the sticker on the bottom of the TP-Link TL-WR841N router, usually labelled “Default Access”. Enter this password.

Once you have logged in, you will have several options listed on the left of the page. Click ‘Network‘. Then, underneath this, click ‘WAN‘. On some models, this option may appear as ‘EWAN‘. Click this option.

There will now be multiple options presented. You will need to enter/select these options as follows:

WAN Connection Type: PPPoE
User Name: [email protected] (your MATE service username would have been emailed to you during the order process)
Password: 1234567 (your MATE service password would have been emailed to you during the order process – this is NOT the same password as your MATE self-care login)
Confirm Password: 1234567 (your MATE service password would have been emailed to you during the order process – this is NOT the same password as your MATE self-care login)

Leave all other options as they are by default, then press ‘Save‘.

You now need to plug your TP-Link TL-WR841N router into your nbn™ device using an RJ-45 Ethernet cable.

One end of the Ethernet cable needs to be plugged into the blue port labelled WAN on the back of the router and the other end into the active port on your nbn™ device – this will either be a numbered UNI-D port (such as UNI-D 1, UNI-D 2 etc.) or a GATEWAY port.

If you are unsure which port to plug into on your nbn™ device, please refer to your MATE activation email and SMS which specifies the correct port.

If you have configured and plugged in your router correctly, the Internet light on the front of your router should illuminate. This may take up to five (5) minutes.

If the Internet light does not illuminate after five (5) minutes, please contact our support team for further troubleshooting.