⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
Toll free mobile calls to Vanuatu from Australia
Mobile Phone & Internet Blog | MATE | 20 December 2024
Staying connected in times of crisis
At MATE, we know just how important it is to stay connected, especially during tough times. We want to make sure our customers can reach their loved ones without worrying about extra costs.
With the recent events in Vanuatu, MATE mobile services in Australia can make toll-free calls to Vanuatu from 12:01 AM AEDT on Thursday, 19 December 2024, to 11:59 PM AEDT on Wednesday, 8 January 2025.
A message from our team
Our hearts are with everyone affected by these difficult times. The simple act of hearing a loved one’s voice or getting a reassuring message can make a world of difference right now.
We believe in the power of communication and hope to provide some comfort to those who need it.
Stay safe, stay connected, and let’s keep hoping for better days ahead.
Frequently asked questions
Will these calls appear on my call records?
No. Toll free calls will not be logged in your call records.
Does this include sms, mms or international roaming?
No. Only phone calls from active MATE postpaid services within Australia will be able to make toll free calls to Vanuatu. Charges will still apply for SMS, MMS and any international roaming activity.
How long are these calls toll free for?
Toll-free calls to Vanuatu are available from 12:01AM AEDT on Thursday 19 December 2024 to 11:59PM AEDT on Wednesday 8 January 2025.
For charges to calls made outside of these dates, refer to our international call & message charges for mobile services.
