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Toll free mobile calls to Israel and the Palestinian Territories
Mobile Phone & Internet Blog | MATE | 25 March 2025
💡 UPDATE 25/02/2025:
Toll-free calls to Israel and Palestinian territories have been extended to 30 June 2025 inclusive.
Following our previous communication, Toll-free calls to Israel and Palestine were scheduled to end on 30 September 2024. We will be extending this support up to and including the 30 June 2025.
In light of recent distressing events overseas, all MATE mobile services can make toll-free calls to Israel, the Palestinian Territories and Afghanistan from within Australia.
Staying connected in times of crisis
At MATE, we understand the profound importance of communication during these times and we want customers to connect with their loved ones without the burden of additional costs.
Therefore, all MATE mobile services can make toll-free calls to Israel and the Palestinian Territories from Australia as of 12:00AM AEDT on Friday 13 October 2023 to 11:59 PM AEDT on Monday 30 June 2025.
A message from our team
Our thoughts and prayers are with everyone impacted by these distressing events. In these challenging times, the ability to hear a familiar voice or receive a message from a loved one can provide immeasurable comfort.
Communication is a powerful tool, and we hope we can bring some solace to those in distress.
Please stay safe, stay connected, and let’s collectively hope for brighter days ahead.
Frequently asked questions
Will these calls appear on my call records?
No. Toll-free calls to these countries will not be logged in your call records.
Can I call from overseas?
No. Toll-free calls are from Australia only and don’t include calls while overseas.
How long are these calls toll-free for?
Toll-free calls to Israel and the Palestinian Territories are available from 12:00 AM AEDT on Friday 13 October 2023 to 11:59 PM AEDT on Monday 30 June 2025.
For charges to calls made outside of these dates, refer to our international call & message charges for mobile services.
