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Introducing our self-care portal!
Home & Business Internet Blog | MATE, Mobile Phone & Internet Blog | MATE | 25 January 2023
Our MATE self-care portal is now available! The MATE self-care portal allows you to:
- Update your account payment details;
- Make a manual payment;
- Request a payment extension;
- View a full history of your tax invoices;
- Change your plan(s);
- Activate a mobile SIM;
- See an overview of your MATE services;
- Change your account login password (for both the myMATE app and self-care portal).
Log in to self-care
To access the new MATE self-care portal, you can log in by visiting the following link: mymate.letsbemates.com.au. The self-care portal is accessible via desktop or mobile devices.
You will require the following details to log in:
- Your MATE code/account number;
- Your account password.
If you don’t know your account password, you can click here to recover your password by receiving a text message on your mobile.
Keep an eye out for more features to be added in the coming months as we continue to enhance our self-service offerings!
