⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
step 1
locate the nbn™ FTTP Network Termination Device (NTD)
Find the indoor nbn™ FTTP Network Termination Device (NTD) in your home. This will usually be installed in a garage but may be located in an odd location such as a wardrobe, cupboard or underneath a staircase. Ensure you check your entire home for the NTD including any unusual places that you may not expect.
The nbn™ Network Termination Device (NTD) may be installed without a battery backup unit (as shown above) or with an optional battery backup unit. The image below shows the nbn™ Network Termination Device (NTD) installed alongside a battery backup unit. Please note that the battery backup adds little value to an nbn™ FTTP service. If your power is cut, your nbn™ NTD unit will continue to run for a limited time on the battery backup, but your wireless modem/router will not be powered, and any associated services such as n nbn phone (VoIP) service will also stop working.