⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here

moving home with nbn FTTC?

If you plan to move home and are currently connected to nbn via Fibre to the Curb (FTTC), it’s worth preparing before relocating.

This will help minimise disruption to your internet service.

You must make sure that you leave any nbn supplied equipment at the address you are moving out of.

Your supplied nbn FTTC equipment includes:

  • The white nbn connection box (pictured below)
  • The grey nbn telephone cable
  • The black nbn power cord

 

nbn FTTC Network Connection Device

It is essential to understand that any nbn supplied equipment needs to stay at your current address – please do not take it with you.

The nbn FTTC equipment is registered to the specific address. Therefore it will not work or be compatible with your new premises.