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Our AI support bot, Grace, is available 24/7 to assist you and she’s super helpful!
If she can’t assist with your specific request, then she’ll pass you onto one of our live chat agents, provided it’s during our live chat open hours.
Our live chat open hours are as follows:
Support
- Monday to Friday: 8:30 AM to 6:30 PM (AEST/AEDT)
- Saturday & Sunday: 9:00 AM to 4:30 PM (AEST/AEDT)
Sales
- Monday – Friday: 8:30AM to 6:30PM (AEST/AEDT)
- Saturday – Sunday: CLOSED
