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We understand that sometimes managing bills can be challenging – let’s work through this together!
Need a quick fix?
If you need a payment extension for up to 7 days past your due date, you can put your request through our self-care portal – see how to do this here.
Want to chat about options?
No worries! Get in touch with our friendly team:
- Email us at [email protected]
- Call us on 13 14 13
We can chat about payment arrangements that work better for you.
Doing it tough?
If you’re going through a rough patch and need more support, we’re here to help:
- See our payment assistance options
- Read our full Payment Assistance Policy
Remember, we’re mates – if you’re stressed about bills, let’s figure it out together!
