how fast can I get connected to nbn?

Great question — and one we get asked a lot!

The time it takes to get connected depends on how the nbn is delivered to your home and where things are at in your area.

• If your address has never had nbn before, activation appointments can take anywhere from 9 to 19 business days. It could be quicker, or take a little longer depending on technician availability and whether your home is nbn-ready.
• If your address has had nbn before, we can usually get you connected within 1 to 3 business days — sometimes even as fast as 15 minutes!

We’ll always apply for the next available appointment unless you’ve requested something different.

Keep in mind, connection times can vary based on the nbn technology at your address, available equipment, and local technician demand, but we’ll keep you updated every step of the way.