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If you are unable to send SMS messages on your MATE sim-only mobile plan, you may have accidentally changed or deleted the “SMS Message Centre Number” in your phone.
This is typically found in the SMS Text Message settings area of your mobile handset.
The Message Centre Number for our network is +61418706700
Here is a generic guide to finding the “Message Centre” on your mobile handset:
- Press the message icon.
- Press the menu icon.
- Press Settings.
- Press More settings.
- Press Text messages.
- Press Message Centre.
- Find “Message Centre”
- Set the Message Centre number by keying in +61418706700 and press Set.
If you are still having trouble sending SMS text messages, please contact our support team.
