⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
latest mobiless
check out the latest mobiles on mate
looking to become a MATE?, nbn™ internet, looking to become a MATE?, mobiles | 29 June 2023
what are your current offers and promotions?
MATE30: Save $30 per month for 6 months on selected nbn plans Sign up using the promo code "MATE30" and activate a new Crikey ...
looking to become a MATE?, nbn™ internet, looking to become a MATE?, looking to become a MATE?, looking to become a MATE?, nearly a MATE?, nearly a MATE?, mobiles, nearly a MATE?, nearly a MATE?, already a MATE?, already a MATE?, already a MATE?, already a MATE?, accounts & billing, faults & outages | 7 September 2023
does MATE offer priority assistance?
MATE does not offer Priority Assistance. Priority Assistance is a service designed to help people with life-threatening medi...
nbn™ internet, nearly a MATE?, nearly a MATE?, nearly a MATE?, mobiles, already a MATE?, already a MATE?, already a MATE?, accounts & billing | 25 January 2022
how do I access the MATE self-care portal?
You can access the MATE self-care portal via the following link: mymate.letsbemates.com.au. The portal is accessible via deskto...
looking to become a MATE?, nearly a MATE?, mobiles | 1 October 2019
can I transfer my existing mobile number?
Yes, you can retain your existing mobile number if you switch to MATE! You do so via a self-activation process which you can...
looking to become a MATE?, nearly a MATE?, mobiles | 14 February 2023
what do I need to transfer my mobile number to MATE?
Once you have signed up for a MATE mobile service and you have received your SIM card, you will need to login to our myMATE app...
looking to become a MATE?, mobiles, nearly a MATE? | 20 February 2023
why do you use SMS verification when I transfer my mobile number to MATE?
At MATE, we take your privacy and safety very seriously. We must follow legislated rules when customers transfer (port) thei...
mobiles, nearly a MATE? | 20 February 2023
I have authorised the transfer of my mobile number, what happens next?
Once you have successfully authorised the transfer of your mobile number to MATE, you just need to wait for the order to comple...
mobiles, nearly a MATE? | 16 February 2023
why was the transfer of my mobile number to MATE rejected?
The most common reason why the transfer of your mobile number from another provider fails is due to a mismatch between the info...
looking to become a MATE?, mobiles | 1 October 2019
what mobile network does MATE use?
MATE uses parts of Telstra’s 5G and 4G mobile networks. The service provides 5G Coverage reaching at least 75% of the Australia...