HOT OFFER! Save $180 on selected internet plans + get beIN SPORTS CONNECT included!...Use promo code BEIN30 at checkout! Hurry, limited time only!
latest already a MATE?s
check out the latest already a MATE? on mate
looking to become a MATE?, looking to become a MATE?, looking to become a MATE?, nbn internet, looking to become a MATE?, mobiles, nearly a MATE?, nearly a MATE?, nearly a MATE?, nearly a MATE?, already a MATE?, already a MATE?, already a MATE?, already a MATE?, accounts & billing, faults & outages | 7 September 2023
does MATE offer priority assistance?
MATE does not offer Priority Assistance. Priority Assistance is a service designed to help people with life-threatening medi...
nbn internet, looking to become a MATE?, nearly a MATE?, already a MATE? | 15 November 2024
what modem do you offer?
MATE offers the TP-LINK VX230v modem/router that is unlocked, and ready to go out of the box for a one off $165 fee. The TP-...
nbn internet, looking to become a MATE?, nearly a MATE?, already a MATE? | 30 March 2021
what is nbn supplied equipment?
nbn supplied equipment refers to any equipment nbn installs in your home as part of the network rollout. nbn supplied equipm...
looking to become a MATE?, nbn internet, nearly a MATE?, already a MATE? | 2 April 2025
what is an AVC ID and why does it matter?
What is an AVC ID? AVC stands for Access Virtual Circuit. It's a unique code that identifies your current nbn connection. Thin...
nbn internet, looking to become a MATE?, nearly a MATE?, already a MATE? | 21 January 2025
can I reschedule my nbn installation appointment?
NOTE: If this is regarding an nbn fault appointment, please refer to this FAQ. If this is regarding rescheduling an nbn ins...
nbn internet, looking to become a MATE?, already a MATE? | 30 March 2021
what equipment do I need when moving home?
If you are moving home you must make sure that you leave any nbn supplied equipment at the address you are moving out of. An...
nbn internet, looking to become a MATE?, already a MATE? | 18 December 2020
what speeds can I achieve on nbn Fibre to the Node (FTTN)?
If your premises is serviced by nbn™️ Fibre to the Node (FTTN) technology, we can't confirm your maximum speed up to the nbn™️ ...
nbn internet, looking to become a MATE?, already a MATE? | 18 December 2020
what speeds can I achieve on nbn Fibre to the Curb (FTTC)?
If your premises is serviced by nbn™️ Fibre to the Curb (FTTC) technology, we can't confirm your maximum speed up to the nbn™️ ...
nbn internet, looking to become a MATE?, nearly a MATE?, already a MATE? | 9 July 2021
what's the difference between nbn 100/20 and nbn 100/40?
Our No Worries nbn 100/20 and You Beaut 100/40 plans both offer a typical busy period (7 pm – 11 pm) download speed of 97Mbps. ...
