Satisfaction guaranteed
or your money back!
Love us or leave us.
Love your internet or your money back, guaranteed ¹!
We’re so confident in our internet that we’re backing it up with our 1-month money back guarantee!
If you are not completely satisfied with your MATE nbn service during the first month of connection, we will provide a full refund of your plan fee. ¹T&C’s apply. Read the full T&C’s here.
Switching is as easy as 1, 2, 3!
Enter your address
Enter your address in our online checker and we'll tell you how long it will take to get your internet connected.
Choose a plan
Select an internet plan. There's a plan for every household, from a small family to a professional working from home.
Sign-up and enjoy
Choose whether you want to bundle a modem or home phone, tell us some more about yourself and sign-up!
What our mates are saying about us
Mate are the only company that actually found my NBN connection. Literally every other provider could not find my property listing on the NBN database. They are compassionate to an individuals circumstance.
Jai N.
Great team at MATE! Honestly whenever I have a problem they fix asap. Just spoke to a gentlemen by the name of Luca, he was a legend. Was very patient and did all he can do to assist with the outage.
Hayssam
Was so easy to install and the internet is a blessing. Before it was dropping out every 10 minutes, we have had 2 dropouts now each for about a minute. The service they provide is excellent.
Norma
Love Mate !!! The guys are fantastic to deal with … it’s great to talk to an Aussie team !!! Kevin was so patient in helping me set up my internet and stayed online to ensure everything was working well.
Anne
I moved our NBN and mobile's to Mate. The process was easy and seamless, would definitely recommend Mate. And the rates are great. Thanks very much for this service Mate.