$30 for 25GB? Maaaate!
Join Australia’s most trusted mobile network for exclusive deals, bonus bundles and Aussie support. Make the switch to our Better Mates 25GB mobile plan today!
Better Mates 25GB
Get everything you hope for with our generous mobile offerings!
4G network access¹
eSIM now available!
500GB data bank
Unlimited talk & text to Aussie numbers
Award-winning Aussie support
Why choose MATE?
🚫 No lock-in plans
At MATE, we know that things can change. Our mobile plans don’t require any commitment from you, meaning you can end your service at any time without any exit fees.
🦘️ Aussie support
Do you want mobile providers that are easy to access, nice to talk to and have no off-shore calls? Welcome to MATE, where our award-winning customer service sets us apart from the rest.
💰Bundle to save $$$
You can combine your Better Mates 25G mobile plan with our nbn service into a nice, neat bundle and get yourself $10 off every monthly bill.
📪Refunds and Returns
Have you joined one of our SIM-only MATE mobile plans but now changed your mind and don’t want to activate your SIM? That’s no problem. We can issue you a full upfront refund of the plan fee. The only thing we can’t refund is the SIM card’s $10 postage and handling costs.
Keep your mobile number!
Yes, you can keep your existing mobile number.
Don’t want to deal with the hassle of switching mobile providers because you don’t want to lose your number? The good news is that you can keep your current number with MATE! The better news is that thanks to eSIMs, this is easier than ever before!
Join our Better Mates 25GB mobile plan and activate your SIM or eSIM card with zero fuss.
Simply click ‘Buy Now’ above and get your eSIM or SIM card online. When activating your Better Mates mobile plan, make sure to choose the option that says, ‘I want to transfer my existing number.’
Please wait for confirmation before beginning with your new SIM. You’ll know when your old SIM stops working, and we’ll also send an SMS and email confirming that your number was successfully transferred.
Read the Critical Information Summary (CIS) for this plan
Switching your mobile number is as easy as 1, 2, 3!
1 - Buy now
Once you click ‘Buy Now,’ select our $30 Better Mates 25GB mobile plan for unlimited talk & texts, affordable bundles and a 500GB data bank.
2 - Choose your SIM card
Once you fill in your details and follow our simple prompts, you can choose a physical SIM or an eSIM. If you choose a physical SIM, we will ship one to you, and you’ll receive it in 2-10 business days. If you choose an eSIM, you can activate it right away.
3 - Activate your SIM online
Activate your new Better Mates 25GB mobile plan online You can either transfer your current number or activate a new one! Easily manage your activation and mobile plan on our self-care portal or the myMATE app (available on Android and iPhone)
Get in touch with MATE
Join our Better Mates mobile plan to unlock the boundless benefits of seamless activations, unlimited chats, and data stockpiling. With MATE, our award-winning support team personally takes care of you.
Call us today at 13 14 13 so we can get to know each other better. You can also chat with us online or email us at [email protected].
FAQs
Can I transfer my mobile number to a MATE mobile plan?
Yes! When you join a MATE mobile service, you can easily transfer your existing number to your new plan.
After you choose your Better Mates mobile plan and opt to keep your number, make sure to wait until your current SIM stops working and you get a confirmation email and SMS from us saying that your number has successfully transferred before you begin using your new plan.
What mobile network coverage does MATE use?
MATE uses the Telstra Wholesale Network. Providing high-quality, accessible mobile services to 98.8% of Australians, you can be confident that when you sign up with MATE, you’ll have one of the best mobile plans in Australia.
Can I get a mobile plan without a MATE internet service?
Yes, you can order your Better Mates mobile plan without any add-ons or extras. However, if you want a more affordable and comprehensive service, consider bundling your mobile and nbn plans for $10 off your monthly bill and additional convenience.
Do MATE’s mobile plans have any contracts?
No. MATE prioritises flexibility and money savings above all things. This means that when you join your Better Mates mobile plan or any MATE plan, you can opt-out at any time you wish without delay or exit fees.
When will my MATE SIM card be sent to me?
If you ordered a physical MATE SIM card, we’ll deliver it to you as soon as your order is processed. This can take between 2-10 business days.
If you’ve opted for an eSIM, you can start your new mobile and activate your existing or new number straight away!
What MATE mobile plans are eSIM compatible?
All of our MATE mobile plans are now eSIM compatible! Should you get an eSIM plan? Here are some features that make it a more affordable and simple alternative:
- An eSIM is not at risk of damage or loss: There is no physical chip that you have to buy and keep in your phone.
- You can start your plan immediately: There is no waiting for your SIM to come in the mail; once you select your plan, you can activate it then and there.
- More affordable: You don’t need to keep purchasing new SIM cards when changing your mobile plans.
If you’re still unsure, find out how it works with MATE today.
Why should I choose MATE for mobile phone plans in Australia?
Providing some of the best mobile plans in Australia — when you join MATE, you get access to a range of benefits that outweigh any mobile service provider. Some of these impressive features include:
- Unlimited national talk & text with every MATE mobile plan
- Money-saving bundles and offers that don’t skimp on quality
- No lock-in contracts — we know that life circumstances change, so we want you to feel as flexible as possible
- Award-winning, Australian-based customer service
- One-month money-back guarantee if you are unsatisfied with your service
Get to know us even better and call us at 13 14 13 to confirm why we have the best mobile plans.
Mobile plans made easy
Check out MATE's full range of 5G and 4G postpaid mobile plans with big data, no lock-in contracts and award-winning local support!
