⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
Unless you require a new line connection or a line reconnection with a Telstra technician visit, all adsl services are activated remotely – this means that a technician can’t come out to set up your modem or connect any of your devices.
If you require assistance with configuring your modem/router once your adsl service is active, your contact our support team and they can help you with this over the phone.
MATE is no longer providing new ADSL internet plans. nbn has been rolling out a national broadband infrastructure project to all Australians that is replacing the older ADSL network.