⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
The speed of an adsl service is ultimately determined by a number of factors, mainly the quality of the copper in your area, as well as how far you are away from your local exchange.
There are a few things you can do to make sure you are getting the best possible line speed available:
- Ensure any device plugged into a phone socket in your home, such as phones, faxes, answering machines, alarms etc. are all fitted with a good quality ADSL splitter/filter;
- Ensure your phone line has a clear, working dial tone. Even though most people don’t use a landline phone these days, adsl requires a working phone line to operate effectively;
- Make sure your internal wiring is in good condition. If this is not the case we would suggest getting your internal wiring checked by a private contractor. We recommend Mr Telco
- Make sure your modem is adsl2+ compliant and if you are mainly using Wi-Fi, make sure your Wi-Fi signal is of a good range standard (e.g: N300 is the lowest Wi-Fi range available).
MATE is no longer providing new ADSL internet plans. nbn has been rolling out a national broadband infrastructure project to all Australians that is replacing the older ADSL network.
