⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
Toll free mobile calls from New Caledonia to Australia
Mobile Phone & Internet Blog | MATE | 24 May 2024
Staying connected in times of crisis
At MATE, we understand the profound importance of communication during distressing times and we want customers to connect with their loved ones without the burden of additional costs.
Therefore, due to the recent events taking place in New Caledonia, active MATE mobile services can make toll-free calls and SMS messages FROM New Caledonia to Australia as of 12:01AM AEDT on Friday 24 May 2024 to 12:01AM AEDT on Thursday 30th May 2024.
A message from our team
Our thoughts and prayers are with everyone impacted by these distressing events. In these challenging times, the ability to hear a familiar voice or receive a message from a loved one can provide immeasurable comfort.
Communication is a powerful tool, and we hope we can bring some solace to those in distress.
Please stay safe, stay connected, and let’s collectively hope for brighter days ahead.
Frequently asked questions
Will these calls appear on my call records?
No. Toll free calls will not be logged in your call records.
Can I call New Caledonia from Australia?
No. Toll free calls apply if you are in New Caledonia calling to Australia.
How long are these calls toll free for?
Toll-free calls to New Caledonia are available from 12:01AM AEDT on Friday 24 May 2024 to 12:01AM AEDT on Thursday 30th May.
For charges to calls made outside of these dates, refer to our international call & message charges for mobile services.
