⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
Our AI support bot, Grace, is available 24/7 to assist you and she’s super helpful!
If she can’t assist with your specific request, then she’ll pass you onto one of our live chat agents, provided it’s during our live chat open hours.
Our live chat open hours are as follows:
Support
- Monday to Friday: 8:30 AM to 6:30 PM (AEST/AEDT)
- Saturday & Sunday: 9:00 AM to 4:30 PM (AEST/AEDT)
Sales
- Monday – Friday: 8:30AM to 6:30PM (AEST/AEDT)
- Saturday – Sunday: CLOSED
