⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
5G (short for 5th Generation) is the latest mobile network evolution following 3G and 4G.
The 5G mobile network can hold up to 10 times the information-carrying capacity of the current 4G network.
Therefore, the 5G mobile network provides users with higher mobile data speeds¹, improved connection ability, and lower latency.
5G is now available on selected MATE mobile plans!
¹ MATE uses the Telstra Wholesale Mobile Network, learn more here. The network capability of MATE’s Soul Mates 150GB 5G plan has access to download speeds up to a speed cap of 250Mbps on 4G and 5G. Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For more information, refer to our mobile plans page.
To take advantage of MATE's 5G network, you'll require a 5G handset
A MATE 5G-enabled mobile plan will give you access to 5G network speeds
You'll need to be located in an area with 5G network coverage
Our Great Mates 32GB 5G mobile plan, with faster speeds and more capacity to help you stay connected
$35/month
*for the first 3 months, then reverts to 32GB/month
5G delivers higher mobile data speeds, improved connection ability, and lower latency
Download movies, music and other large files in minutes instead of hours
Increased bandwidth means faster mobile data speeds and less congestion
Quick response times between device means less lag and loading times
Connects automatically to the 4G network when needed, ensuring you stay online
See our full range of 5G & 4G plans here!
$25/month
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditions$30/month
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditions$35/month
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditionsSign up using the promo code DOUBLEDATA and activate a new Great Mates 32GB, Best Mates 50GB, Brilliant Mates 65GB, Elite Mates 100GB or Soul Mates 150GB 5G mobile plan (‘eligible plans’) between 8 November 2024 and 31 January 2025 (‘promotion period’) and receive Double Data upon activation and the first two bill cycle refreshes
Terms & conditions
$40/month
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditionsSign up using the promo code DOUBLEDATA and activate a new Great Mates 32GB, Best Mates 50GB, Brilliant Mates 65GB, Elite Mates 100GB or Soul Mates 150GB 5G mobile plan (‘eligible plans’) between 8 November 2024 and 31 January 2025 (‘promotion period’) and receive Double Data upon activation and the first two bill cycle refreshes
Terms & conditions
$45/month
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditionsSign up using the promo code DOUBLEDATA and activate a new Great Mates 32GB, Best Mates 50GB, Brilliant Mates 65GB, Elite Mates 100GB or Soul Mates 150GB 5G mobile plan (‘eligible plans’) between 8 November 2024 and 31 January 2025 (‘promotion period’) and receive Double Data upon activation and the first two bill cycle refreshes
Terms & conditions
$55/month
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditionsSign up using the promo code DOUBLEDATA and activate a new Great Mates 32GB, Best Mates 50GB, Brilliant Mates 65GB, Elite Mates 100GB or Soul Mates 150GB 5G mobile plan (‘eligible plans’) between 8 November 2024 and 31 January 2025 (‘promotion period’) and receive Double Data upon activation and the first two bill cycle refreshes
Terms & conditions
5G stands for 5th generation mobile network. It is the latest generation of mobile network technology and the next mobile network evolution, following 3G and 4G technologies.
Yes. You will require a compatible 5G phone that is not locked to another provider, and a MATE 5G-enabled mobile plan. You’ll also need to be in a Telstra Wholesale 5G coverage area.
You can view our 5G coverage map to see where 5G is available and if it’s not when it will be coming to your area!5G with MATE is only available in selected areas and with selected plans.
5G delivers the latest mobile network technology so that users will notice higher mobile data speeds, improved connection ability, and lower latency.
The network capability of MATE’s Soul Mates 150GB 5G plan has access to download speeds up to a speed cap of 250Mbps on 4G and 5G. When connected to 5G, typical download speeds are 10Mbps up to the speed cap of 250Mbps, while when connected to 4G typical download speeds are 5Mbps to 180Mbps. Upload speeds on 4G and 5G will typically be 1 to 40Mbps. On 3G*, typical download speeds are 1.1 to 20Mbps and typical upload speeds are 300kbps to 3Mbps.
The network capability of MATE’s Great Mates 32GB, best mates 50GB and Brilliant Mates 65GB mobile plans have access to download speeds of 10Mbps up to a speed cap of 100Mbps on 4G and 5G. Upload speeds will typically be 1 to 40Mbps. On 3G*, typical download speeds are 1.1 to 20Mbps and typical upload speeds are 300kbps to 3Mbps.
The network capability of MATE’s Good Mates 15GB and Better Mates 25GB mobile plans have access to download speeds of 10Mbps up to a speed cap of 100Mbps on 4G. Upload speeds will typically be 1 to 40Mbps. On 3G*, typical download speeds are 1.1 to 20Mbps and typical upload speeds are 300kbps to 3Mbps.
Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
For more information, refer to our mobile plans page.
On 4G, typical download speeds are 10 to 100Mbps, and upload speeds are 1 to 40Mbps, in 4G coverage areas. On 3G*, typical download speeds are 1.1 to 20Mbps, and typical upload speeds are 300kbps to 3Mbps.
In addition to faster speeds, 5G adds more capacity and aims to deliver improved latency. There’s more room for everyone on the network so connected devices can maintain higher data speeds even in crowded areas.
To get 5G with MATE, you need:
• A 5G compatible mobile handset and/or device that is not locked to another provider
• A MATE 5G mobile plan
• To be in a 5G coverage area
5G is now available on selected MATE mobile plans!
You can check 5G availability in your area on our mobile coverage map.
MATE uses the Telstra Wholesale Mobile Network, learn more here.
The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population with 3G*, 4G or 5G and covers more than 1.6m square kilometres of the Australian landmass.
The service provides 4G coverage reaching at least 98.7% of the Australian population and at least 75% with 5G.
* At end June 2024 3G network services will cease.
Don’t fret! 5G devices will still use 4G, or 3G if 4G is unavailable. You won’t notice this, and it won’t affect your experience.
If you are in a 5G coverage area, a 5G symbol should appear on your device.
Outside of 5G coverage, 5G devices will continue to use our 4G network, or 3G if 4G is unavailable.
Yes, when you are not in a 5G coverage zone, your phone will switch to 4G automatically.
No, you can use your existing MATE SIM card, whether you have a physical SIM card or an eSIM, in a 5G phone even when you change your plan from a 4G plan to a 5G plan. There is no need to change your SIM.
5G phones can be purchased from all leading Australian electronics retailers, including JB Hi-Fi, The Good Guys and more.
MATE’s 5G mobile plans come with varying monthly data allowances to cater to different usage needs. Take a look at our range of 5G plans to find the perfect plan with the right monthly data allowance for you.
Yes, all MATE’s 5G mobile plans come with unlimited standard national calls, so you can stay connected with friends and family without worrying about call charges.
Yes, MATE offers its 5G mobile plans on a no lock-in contract basis, giving you the flexibility to switch or cancel your plan without any additional fees.
To access MATE’s 5G plans, you can either switch from your current service provider and sign up for new mobile services with MATE, or you can upgrade your existing MATE mobile service if you already have a 5G-compatible device.
MATE is proud to announce the release of our first 5G-enabled mobile plan, soul mates 5G.
5G is the latest generation of mobile technology and is the next evolution of mobile networks following 3G and 4G. 5G technology brings three main benefits to the table.
What are the differences between 5G vs 4G? What does this new generation of mobile technology and mobile networks do that the old ones don’t and how does that affect download speeds?
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