⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here

What internet plan is right for you?

During these uncertain times, you may feel the need to consolidate your bills. You might get rid of some bills you don’t need, and you might compare your essential bills to make sure you are getting the most value from what you pay for. As an area of expense which can be changed so easily, now has never been a better time to get your internet plan in order.

But how can you determine what internet plan is right for you? In this article, we’ll be exploring some of the things that you need to look for in an internet plan to determine if it’s good value and if the plan will suit your lifestyle.

Data caps

One of the first things that you need to look out for when searching for the right internet plan is if the internet plan has a data cap. A data cap is a cap on the amount of data that you’re allowed to use each month on an internet or phone plan. Once that data cap has been reached, you won’t be able to use any more data until the plan rolls over the following month.

If you’re the type of person who needs an internet connection but is away from home a lot and doesn’t use the internet as often as others, then don’t worry. Most internet service providers will often set their data caps at around 100GB to 500GB, so you won’t be danger of exceeding that data cap any time soon. If you’re the type of person who’s worried that they spend too much on data, then a data cap may help you keep that internet addiction in check.

However, the restriction which a data cap can set on your data usage can also have a range of disadvantages. One such example is if you’re paying for an internet plan that’ll be used by multiple people, such as a large family or a sharehouse, you may find that you’re hitting that data cap more often than not, which results in multiple people either having to switch to using mobile data or just simply not using the internet until the plan rolls over to the next month.

InternetIssues

Another argument that rises for data caps is that there are many people who wouldn’t reach the data cap on the internet plan anyway. But in recent months, the isolation period has forced people to stay at home for extended periods of time, which results in people using their internet now more than ever in order to stream, do online gaming or work from home, which means that many more people on data capped plans would have exceeded their plans.

If you’re the type of person who doesn’t need to rely on the internet as often as others, then whether your plan has a data cap or not may mean little when it comes to selecting your internet plan. However, if you’re someone who relies upon their internet connection for work, or if you’re paying for an internet connection that is going to be used by multiple people an uncapped internet plan may be the plan for you.

At MATE, we understand how people are looking to get more out of their internet plans, and that placing a cap on your data is only going to impede this. That’s why all of our nbn plans come complete with uncapped data, so you can surf, game and stream to your heart’s content. If you’d like to learn more about our uncapped nbn plans, check out our nbn plans page or give our friendly, all-Aussie customer service team a call on 13 14 13 today.


No contracts

Are you someone whose lifestyle is constantly changing? Are you looking for an internet plan to suit that lifestyle? One thing which people are always looking for in expenses is flexibility, especially since we’re starting to come out of the isolation period. Achieving that flexibility with your internet plan, but obtaining that flexibility does require a prerequisite, with that prerequisite being a no-contract internet plan.

There are some benefits to having a contract for your internet plan. For example, if you’re someone who has difficulty saving money on your internet plan, a contract will have a set amount of data that you pay for each month, with excess charges if you exceed that amount of data. These excess charges can be a means of preventing you from spending too much on your internet plan, saving you money.

However, outside this benefit, having a contract for your plan doesn’t compare to having an internet plan without a contract. Having a plan that doesn’t have a contract provides you with the ability to change a number of aspects of your plan, making them perfect for the modern internet user.

NoContracts

For example, one benefit of having a no-contract internet plan is that it allows you to upgrade and downgrade your plan when required. Do you want to get more out of your internet plan? Upgrade your internet plan to receive more benefits or to raise your data cap. Looking to save some money? Downgrade your internet plan and use the money that you’ve saved elsewhere.

If you’re locked into an internet contract, you usually won’t be able to upgrade or downgrade your plan, which means that you’ll be stuck with the same monthly price, regardless if it suits your lifestyle or not. You can get out of it, but that often means paying those dreaded cancellation fees. Cancellation fees will often consist of the remainder of what you’ve left to pay on your plan and can pose an issue financially, especially if you’re trying to save money. If you’re on a no-contract plan, there won’t be any cancellation fees if you want to get out of your plan. All you need to do is ring your current internet provider and state that you want to leave your current plan.

As well as not having to pay any cancellation fees, being on a no-contract internet plan also allows you to shop around for the plan that you want. There are a number of internet service providers who offer plans that come with a range of benefits that you may find useful. If you’re on a plan with a contract, you won’t be able to experience these benefits, nor is there really a need to enquire about them, as you won’t be able to leave your plan to experience them anyway. However, if you’re on a no-contract internet plan, you’re able to shop around for the plan that you want. You’re free to check out any plan you want and assess the pros and cons of each.

By being able to just leave your current internet service provider whenever you want also means that you don’t have to stay and deal with any issues that you might have with them. For example, your current internet provider may provide dreadful customer service and technical support. If you’re on a plan with a contract, all you can do is deal with the issues that you might have until your contract expires, or you can pay the cancellation fees, which depending on how into your contract you are, can set you back quite a bit. The amount of money that you have to pay in your cancellation fee will often make you think twice about leaving, which forces you to endure any of the issues that you’re having with your current internet provider.

As has been shown in this article, the benefits of a no-contract internet plan far outweigh the benefits of having a contract for your internet plan. If you’d like to learn more about the benefits of being on a no-contract plan, check out this article here. At MATE, we understand all of the benefits that are associated with having a no-contract internet plan, which is why all of our internet plans come without contracts, allowing to be more flexible with your telecommunications budget. If you’d like to learn more about our internet plans, check out our nbn plans page or give our customer service team a call on 13 14 13 today.


Available packages

Are you looking to get more out of your internet plan? Even since before events such as the isolation period, people are trying to get more out of their internet plan, be it through entertainment options or through discounts to external services. However, the best value can be obtained by adding more essential services, such as mobile data or a home phone service, forming a package that allows you to really make the most of your telecommunications budget without actually spending that much on it.

If you want to make the most out of your telecommunications budget, it’s difficult to look past bundling your internet plan with mobile data. Bundling your internet plan with your mobile plan offers you a range of customisation options that allows you to develop a package that suits your lifestyle perfectly. Are you on the go during the isolation period, but you still need an internet connection? Get a cheaper internet plan and pair it with a more expensive mobile plan that has more data. Or do you spend more time at home, but still have need of some mobile data? Set yourself up with a more expensive internet plan and have a cheap mobile plan to stay connected on the go.

InternetBudget

Or perhaps you don’t really need for mobile data as much as most people. Another great option to bundle with your internet plan is a home phone service. A home phone service allows you to keep in touch with your friends and family, without spending the amount of money which you might have to spend on mobile data. As a result, this plan is perfect for a number of different lifestyles, such as people who do most of their work away from home or the elderly, who’ll most likely only need a small internet connection in order to check emails, surf the internet and regularly keep in contact with local or overseas family and friends.

At MATE, we understand just how much value a bundle can have, which is why we offer the option of a home phone service with all of our internet plans. Our nbn home phone service allows you to make unlimited local national and mobile calls witin Australia, allowing to keep in contact with friends and family. As well as offering the option of a home phone service with our nbn internet plans, we also offer our entire range of mobile plans with any of our nbn plans, providing you with a range of customisation options, so you can set up a plan that’ll suit your lifestyle perfectly. If you’d like to learn more about bundling a home phone service with one of our internet plans, check out our nbn plans page, or give our experienced, all-Aussie customer service team a call on 13 14 13 today.


Checking your area

Because of the sheer size of Australia, there is a multitude of different ways that homes and businesses have been connected to the nbn network. The ways that your home or business might be connected to the nbn network include fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), fibre to the curb (FTTC), Hybrid Fibre-Coaxial (HFC), fixed wireless and satellite connection. Each of these connection types has been set up in order to suit different buildings or different parts of the nation, and can affect your internet performance, so it’s best to figure out how your home or business is connected before setting up your nbn connection.

But how can you figure out what connection to the nbn network your home or business has? Don’t worry, the team at MATE has got you covered with your address checker that can be found on our nbn plans page. All you have to do is enter your home or business address into our address checker and from there, we’ll not only let you know if your home or business is connected to the nbn network, but we’ll also let you know how your home or business is connected to the nbn network.

These are just some of the ways that you can determine the right internet plan to suit your lifestyle. And with the isolation period beginning to draw to a close, there has never been a better time to sign up for an internet plan that works with you or to change to an internet plan that suits you. At MATE, we understand the need for people to get their internet in order, which is why we offer some of the best value internet plans on the market. All of our incredible plans come complete with uncapped data, no contracts and both can be paired with a home phone service to provide even more value. If you’d like to learn more about our nbn plans, check out our nbn plans page, or give us a call on 13 14 13 today.


Want to talk to someone about getting the nbn?

Other Frequently Asked Questions about the nbn

How is the nbn network installed and connected to my home or business premises?

The installation of the nbn network into your home or business is designed to be as efficient and comfortable as possible. If you’re having the nbn network installed directly into your home for the first time, an adult over 18 will need to be present to let the installer in and approve the work completed.

Typically, you’ll need to work with the installer to decide on the ideal location for your device to be installed, considering easy access for you and where it can be efficiently connected to the network’s external device.

For certain connection types like FTTN/FTTB, where no additional equipment is needed inside, your connection will simply use an existing telephone socket.

What nbn plan is right for me?

At MATE, we have a range of nbn plans that are designed to suit different lifestyles. Whether you live in a small household or need high-speed internet for a large family or group, we’ve got you covered.

From our Crikey 25/10 plan which offers a typical busy period download speed of 25Mbps to the Fair Dinkum 250/25 plan, designed for 6 or more people, with a typical busy period download speed of 231Mbps, there’s something for everyone.

It’s important to note that actual speeds are not only influenced by the type of plan you have but also by your nbn connection type. For example, if you have a plan that provides you with a typical busy period download speed of 48Mbps but you’re connected to the nbn network via FTTN technology, your average internet speed may be slightly slower.

Beyond this, there are many other factors that can affect your internet speed, such as your location, proximity to a Fixed Wireless position (especially for rural users), and the quality of your devices.

Who will be getting access to the nbn network?

Quite simply, the nbn network is dedicated to providing high-speed internet connections to every home and business across Australia. nbn™ hopes to achieve this goal, aiming to ensure that everyone can enjoy the full benefits of the internet at high speeds, regardless of their location in the country. The government has already completed most of the nbn rollout, meaning that most Australians should now have an active nbn connection or have it available for installation.

Who will be getting access to the nbn™ network?

If you want to know how you’re connected to the nbn network, there’s a very easy way to find out. Before you select one of MATE’s many nbn plans, you’ll be asked to enter your address and see if your home or business is connected to the nbn network and how it’s been or will be connected to the nbn network. With this information, you’ll be able to determine what type of nbn plan will best suit your home or business.

What do I need to prepare for the nbn network?

As the nbn network is rolled out, it has replaced the existing copper telephone infrastructure, which means that services that once existed on this infrastructure have been terminated. If you're in an existing property, there's minimal preparation needed on your part for the nbn to set up its network; nbn™ will handle most of the internal setup, although there are a few exceptions. However, for a new property, you may need a private technician to provide a trench and conduit for the fibre cabling installation.

Thankfully, getting your phones and internet-ready devices prepared for the nbn network is straightforward. Simply call an nbn provider like MATE and talk to them about what plan would best suit your lifestyle. At MATE, we’re all about delivering value and connecting you smoothly. If you want your devices on the nbn network as soon as possible, check out our range of high-quality, high-speed nbn plans on our website, or you can live chat with us online or email us at [email protected].

Stars
4.4 from 1495 reviews
Product Review

need a hand?

we’re here for our mates - choose any help option below

we look forward to hearing from you