⚠️ Telstra's 3G network has now shutdown. Text '3G' to 3498 to check your device. Incompatible handsets will be blocked from accessing the network, more info here
MATE is no longer providing new ADSL internet plans.
Over the last decade, nbn has been rolling out a national broadband infrastructure project to all Australians that is replacing the older ADSL network.
With MATE nbn, you have a range of different speeds you can choose between when deciding on a plan, and plans include no-lock in contracts and unlimited data! sign-up to nbn with MATE today!
check out our nbn plans
Stress-free ADSL - which stands for Asymmetric digital subscriber line - is the perfect way to get wifi with unlimited data, fast download speeds and no contract internet connection if you don’t have an nbn connection or don’t want mobile broadband. But what is ADSL? It’s a type of unlimited data broadband internet connection offered by internet providers which uses the same copper-wiring that a home phone service does. It’s perfect for mates in the country and the city. MATE provides the fastest possible speeds available on the ADSL service, which will depend on your distance to the local telephone exchange.
With MATE, you have a choice between two different internet connection plans for your unlimited data plan to deliver internet. Either ADSL standalone (which is NOT naked dsl), or an ADSL + home phone bundle broadband connection.
ADSL standalone is suited for when you are already paying for existing phone line rental with another internet provider - yes, that’s the traditional copper phone line via the wall socket that's required with any adsl connection. You then pay two separate bills – one to a provider for the home phone line, and one bill to MATE for the ADSL plan. You are only eligible for the standalone plan if you already have an existing home phone with another provider.
Otherwise, you can choose the ADSL + home phone bundle which includes an ADSL2+ plan with unlimited dat and a monthly phone line rental with unlimited local and national calls within Australia. You then will receive a bill from MATE which covers both the ADSL and the active phone rental.
As mates, we don’t lock each other into a contract, or charge fees to switch plans on your broadband connection. Life changes, which is why we make it easy to move between plans. Whether you already have a home phone service or want to bundle it and save, we’ve got your back.
You can use either a BYO modem or add a pre-configured ready-to-go wifi modem for a one-time charge when signing up for your unlimited data broadband plans. Whichever option you choose, there is a $0 setup fee for the ADSL - though there may be a connection charge depending on whether or not you have a home line available.
ADSL Plans are priced based on the zones Telstra set, as they own the copper network. If you are in Zone 2 or Zone 3, then you are only eligible for the regional pricing country mates plans.
If your address is in Zone 1, then you are eligible for the cheaper city mates plan, though both zones will come with an unlimited data internet service!
To get ADSL or ADSL2+ broadband plans, you need to have an active home phone line on the Telstra network.
Sorry mate, but if you don’t have a home phone line, then, unfortunately, we can’t provide you with an ADSL service. Each broadband plan we offer relies on the Telstra network.
But, instead of leaving you stranded without wifi, you can get access to the nbn network with a range of nbn speeds if it is available in your area.
The National Broadband Network rollout is still underway around Australia. The good news is that the nbn network it’s slowly being completed in Sydney, Melbourne, Brisbane, and Perth.
By signing up for one of our ADSL2+ plans, you not only get unlimited broadband with no contract. But, MATE also provides free nbn transition when available.
As soon as your area is nbn ready, you can transfer your broadband plan with no plan change fees by contacting our sales team on 13 14 13. Just another way we’re looking out for our mates.
After nbn has announced that your area is nbn ready you then have up to 18 months to switch your ADSL plans to nbn. After that, there will be a switch-off date where your existing home phone and internet plan will be switched off.
Do you need a hand, mate? If you have any questions about our internet plans phone our all Aussie based support on 13 14 13 and one of our friendly customer care team will be able to help you.
we’re here for our mates - choose any help option below
Jai N.
Esther
Cosimo Vozza
davrown
Jay
Yasas S.
